Intake that answers at 2 a.m.
Nights, weekends, holidays — every caller reaches a voice in English or Spanish, gets coverage-screened, and lands on your calendar instead of a voicemail.
Florida runs on No-Fault, and No-Fault runs on paperwork. We put AI shaped by experienced PIP attorneys, center operators, and billers to work inside practices statewide — intake that never sleeps, records that organize themselves, drafts that show up ready for review. Nothing leaves without a professional’s approval.
Before a workflow ships, it has been shaped by the attorneys, center operators, and billers who handle PIP files every day — their intake questions, their demand ledgers, their payer follow-up cadence. That is the gap between software and a method. A tool waits for instructions. An operation shows up with the work finished.
Each workflow deploys on its own or as part of the full stack — always under your rules, with your people approving what goes out.
Nights, weekends, holidays — every caller reaches a voice in English or Spanish, gets coverage-screened, and lands on your calendar instead of a voicemail.
Boxes of medical records go in; a dated, cited treatment timeline comes out — providers, diagnoses, gaps, and totals included.
Florida §627.736(10) pre-suit PIP demands and liability packages, assembled with their supporting ledgers — drafts only, for professional review and signature.
Limitation periods, the 14-day treatment window, payer response clocks — every date lives on a calendar that escalates early and loudly.
From submission through payment, each claim carries a status. Shortpays and denials surface immediately, documentation already attached.
Case updates and appointment nudges that go out on schedule, in the recipient’s language — so your front desk stops fielding the same question all day.
Every accident opens a legal file at a firm and a medical file at a center — and both bury good people in the same repetitive work.
Someone on your staff still has to feed it, fact-check it, and glue it to your phones, calendar, and billing system. It has never met an AOB, it can’t hear a payer clock ticking, and when it’s wrong it’s confidently wrong — on your letterhead.
Workflows arrive pre-built around Florida No-Fault, wired into the systems you already run, with escalation rules and a professional review gate baked in. Your people see finished drafts and flagged exceptions — never a blank prompt box.
“The model is a commodity. The PIP method wrapped around it is the product.”
Pick any file and we follow it through your current process together, flagging each point where it stalls, burns hours, or leaves benefits behind.
No generic template — we absorb your intake questions, your record custodians, your payer mix, and the rhythms your team already trusts.
You write the rules with us: which tasks run unattended, which pause for a person, and which never move without a professional’s sign-off.
The first workflow proves itself on real files. When your team is ready — and only then — the next one comes online.
Our deepest coverage — a dedicated page for one of the counties filing the most PIP claims in Florida.
Visit the Miami pageFort Lauderdale to Weston — a dedicated page for Broward’s firms and centers, with the same number and the same playbook.
Visit the Broward pageOutside these two counties? Deployment is fully remote — a PIP practice in Orlando, Tampa, Jacksonville, or anywhere else in Florida can run the identical workflows without us ever needing a key to your office.
A service. We build and run AI workflows for your practice rather than handing you a login and a manual. The playbooks come from working alongside experienced PIP attorneys, center operators, and billers; our job is deploying them inside your office, keeping them running, and putting a human review step in front of anything that leaves your building.
A generic tool waits for your staff to prompt it, and it has no idea what an EOB, an AOB, or a payer clock is. What we deploy already understands the Florida No-Fault workflow — the 14-day treatment window, EMC documentation, §627.736(10) pre-suit demands — and it carries the work end to end under professional review instead of adding one more tab for your team to manage.
Pricing is scoped to the workflows you actually deploy — a center automating intake is a different engagement than a firm handing over records, demands, and claims tracking. We do not publish a rate card because there is no one-size number, and we do not require a long-term contract. Start with the free file audit; you will leave it knowing what a deployment would look like for your volume before you commit to anything.
Yes — the same accident produces a legal file and a medical file, and we support both. Law offices use us for intake, chronologies, demand drafting, and deadline tracking. Centers use us for patient scheduling, PIP claim follow-through, EOB and denial tracking, and the pre-suit demand ledger when a payer stops paying.
We keep dedicated pages for our two core markets — Miami-Dade County and Broward County — where Florida’s PIP volume concentrates. Deployment itself is remote, so a practice anywhere in the state, from Orlando to Tampa to Jacksonville, can run the same workflows with the same professional oversight.
The first workflow can be live in weeks, not quarters. The audit tells us which workflow to stand up first; we typically target intake or records first because the payoff shows up immediately. From there we add workflows one at a time as your team gets comfortable — you approve each expansion, and you can stop at whatever layer fits your practice.
They stay locked down. Everything is encrypted both in transit and at rest, access is limited by role with every touch logged, and your material is never used to train public AI models. The system was built on the assumption that every document is a privileged legal file or PHI — because in a PIP practice, it usually is.
No. It clears the pile — the overnight calls, the four-inch record stacks, the payer status checks — so your people spend their hours on the judgment calls a machine should never make. Everything runs on a review-and-approve basis: your team reads the draft, makes the decision, and stays the last word on every file.
In twenty minutes we trace a single real file through your current process and mark every point where hours or benefits slip away. The findings are yours to keep — whether or not we ever work together.
Expect a reply within one business day. Need it sooner? Call (352) 913-5130 any hour, in English or Spanish.